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Shortcut: N/A - Edit. cbuffrey Posts: 2 [Apprentice Traveler] ... and supplied my devise and serial number, and still couldn't get anything more than FAQs or this discussion forum. Track your shipment and know exactly when your product will arrive. These institutions set the terms and conditions for their merchant relationships and, therefore, handle all customer service matters relating to them. Live Chat. You can call Shein at toll free number, write an email, fill out a contact form on their website www.shein.com, or write a letter to ZOETOP Business Co, Limited, Rm 19c Lockhart Ctr 301-307 Lockhart Rd, Wan Chai District, Hong Kong, Hong Kong. We are here to provide support for the lifetime of your boiler. Contact Ebay customer service. If you’d like help with your COS Online order, please call our German, French and Italian-speaking customer service team: +41 43 508 2111 (International call charges apply and mobile phone prices may vary.) DHL United Kingdom; Customer Service. 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